Boost Productivity & Customer Service with 3CX Pro!

Boost your company’s sales by providing superior customer service, increase staff productivity and reduce call costs with 3CX Pro! 3CX Pro adds advanced call center features, Exchange/LDAP integration, Salesforce, Dynamics, Exact and more CRM support, cross office presence and better reporting than the standard edition.  The Pro edition includes all the award-winning features of the Standard edition but also adds fantastic advanced call features that are geared to stepping up your customer service and ensuring your company stays ahead of the competition. 

Advanced Call Features:

· Never miss a call! Your customers can hang up and still retain their position in the queue. They’re automatically called back when they reach the top of the queue. · Review how long your customers have waited in a queue before your employees took the call and see the amount of answered and unanswered calls. · Improve customer service by screening calls with the Listen In,Whisper and Barge In feature. Massively increase your employee’s productivity by providing advanced call features such as real-time call statistics, wallboards, SLA alerts, a selection of queues and more! The Pro edition also includes seamless Microsoft Exchange Phone book and LDAP integration. 

3CX Pro Key Features:

  • Monitor the status of queues by seeing how many callers are in the queue.
  • Log staff in and out of queues.
  • Review the time your staff logged in and out of queues.
  • Wallboards - Display real-time queue and call statistics directly on a monitor.
  • Additional queue strategies include:
    • Round Robin
    • Longest Waiting
    • Least Talk Time
    • Fewest Answered
    • Hunt by Threes - Random
    • Hunt by Threes - Prioritized
  • Get instantly notified when callers have been in a queue beyond the set SLA time.
  • Meet your customer service requirements by viewing all call events.

More Information WWW.3CX.COM



 This IP PBX series allows businesses to unify multiple communication technologies, such as voice, video calling, video conferencing, video surveillance, data tools, mobility options and facility access management onto one common network that can be managed and/or accessed remotely. 


  • Integrates with exciting telephone lines
  • 2 year warranty included,up to 3 years additional for a small fee
  • No added license fees


 Grandstream designs and manufactures a complete line of IP video surveillance solutions, including a range of IP camera models, Network Video Recorders (NVRs) free Video Management Software and IP video encoders/decoders. Our range of products provides everything needed for a video surveillance solution and can proactively alert users of security events in addition to live monitoring and recording of all video surveillance feeds. 

Hybrid PBX


Long time maker of PBX's merges trantional and IP solutions to meet the needs of any size business


Enhance your mobility with advance wireless capabilities. Ranges from hybrid PBX to full UC platform.

Legacy PBX

We also support many other legacy PBX's. Please ask how we can help you.

Contact Us

Complete now for a free consultation and system design

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5282 95th St. N, Suite 5, Saint Petersburg, FL 33708

T-(727) 393-3461


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Emergency Service 24/7


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